Some municipalities gave considerably more prominence to finances and day-to-day operations than safe and secure patient experiences.

Nurses, social educators and pharmacists have reached a consensus on 77 standards for best practice in medication management in the nursing and care service.

Patients move quickly between different units during the surgical pathway. Older patients in particular are at risk of suffering related to care such as violations of dignity, neglect and poor pain management.

Simulation-based team training improves quality of patient care, but the training should be a planned activity.

The out-of-hours doctor did not receive formal patient information in at least half of the doctor’s visits to nursing homes in Oslo. This may subject the patients to inappropriate treatment and unnecessary hospitalisation.

When ESAS is routinely used to map symptoms, the patients experience greater symptom relief and a better quality of life. However, not everyone uses the tool systematically.

Nurses are better at using their professional knowledge and applying research in their work following postgraduate study in evidence-based practice (EBP). Their belief in the value of such work also increases.