Healthcare personnel who interact with patients and their families can learn from the families’ experiences when a loved one is affected by dementia.

PEWS promotes a systematic approach to monitoring and better communication in paediatric departments, but there is a need to follow up and improve guidelines and quality-assurance activities.

Simulation based communication courses can give improved communication skills and increased understanding of how the communication model may be used.

The study suggests that if evidence-based practice is taught systematically, it affects the students' learning outcome.

Differences in the level of knowledge and unreliable equipment make it difficult for health personnel in the home health care services to discover and diagnose urinary tract infection. We need national guidelines for the collection of urine samples and the use of urine dipsticks in the home care services.

The study’s informants were particularly apprehensive about critical emergencies and unsure how to use medical equipment such as bag valve masks.

Healthcare personnel, the police and the fire and rescue service, as well as voluntary groups, felt that they were supported by management, worked well together and shared a sense of pride in their efforts.