Some municipalities gave considerably more prominence to finances and day-to-day operations than safe and secure patient experiences.

Residents with pain suffered from several health issues and presented with physical as well as mental symptoms. Healthcare personnel can help by providing more effective and appropriate treatment and nursing care.

Following the introduction of the Coordination Reform, nurses employed by the municipal health service have had to deal with a growing number of complex, patient-focused tasks. The need for professional development is considerable, but there is no overall strategy in place.

Whether the therapist at the district psychiatric centre was a psychologist, psychiatrist or psychiatric nurse seemed to have little bearing on the outcome.