Healthcare personnel, the police and the fire and rescue service, as well as voluntary groups, felt that they were supported by management, worked well together and shared a sense of pride in their efforts.

The students gain an increased understanding of cultural differences by maintaining an open attitude and receiving explanations of cultural differences that they do not understand.

A systematic literature review shows that six competence areas play a key role in enabling health personnel to give patients and service users good outcomes from self-management programmes.  

Norwegian health care personnel find the systematic follow-up of care pathways and the collaboration with the primary health service to be poorer than other organizational areas.

The purpose of reporting adverse incidents is not to point to scapegoats, but to increase patient safety.  Nevertheless, many professionals fail to report unwanted incidents, a study shows.

Whether the therapist at the district psychiatric centre was a psychologist, psychiatrist or psychiatric nurse seemed to have little bearing on the outcome.

Whereas «PLO»-messages serve as a beneficial communication tool, they have to be supplemented with oral communication and meetings.