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Nurses with Norwegian as their mother tongue use a larger, and more nuanced repertoire in handover reports than those with Norwegian as a second language. However, they document numerical information in almost the same way. 

Collaborative interdisciplinary meetings may increase the mutual respect between health professionals and provide more knowledge about the patient.

Group-based self-management programmes make it easier to cope with the disease. However, half of all patients decline to participate in such programmes. 

By adopting a new supervision model, nurse managers acquired more positive attitudes towards students and started paying more attention to nursing issues.

The students gain an increased understanding of cultural differences by maintaining an open attitude and receiving explanations of cultural differences that they do not understand.

Healthcare personnel, the police and the fire and rescue service, as well as voluntary groups, felt that they were supported by management, worked well together and shared a sense of pride in their efforts.

The study’s informants were particularly apprehensive about critical emergencies and unsure how to use medical equipment such as bag valve masks.

Differences in the level of knowledge and unreliable equipment make it difficult for health personnel in the home health care services to discover and diagnose urinary tract infection. We need national guidelines for the collection of urine samples and the use of urine dipsticks in the home care services.

The patient’s experience of breathlessness often do not correspond with the seriousness of the condition.