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Makten og avmakten som ligger i rollene der legen er ekspert og pasienten hjelpetrengende, påvirker kommunikasjonen og samhandlingen under legevisitten.

There is a considerable gap between the health authorities’ recommended minimum norm for school nurse staffing and the actual figures at most schools in Norway.  

While the illness is potentially life-threatening, it is invisible and not well known. Consequently, patients may be mistrusted and ignored, and they may feel inferior, vulnerable and insecure.

Deficient documentation of falls may stop the implementation of necessary preventive interventions. The nursing homes in the study are nevertheless failing to comply with their own documentation requirements.

Some nurses say nothing about the problem of smell in order to protect the service user. However, the silence of the nurses reinforces shame and loneliness.

The study’s informants were particularly apprehensive about critical emergencies and unsure how to use medical equipment such as bag valve masks.