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Guidelines that were not regarded as professionally sound, logical and relevant or in keeping with one’s own clinical experiences or feelings were more difficult to follow.

Mothers who engaged with the ‘New families’ home visit programme, had more frequent contact with child health centres. But more than a third of all the mothers reported that they had received inadequate information from public authorities about the child health centre’s services.

Registered nurses in Norwegian sexual assault reception centres participate in or perform all tasks in the emergency treatment of victims of sexual assault, including forensic tasks.

The registered nurses who participated in the ‘Four Habits Model’ communication skills course became more aware of asking open-ended questions, actively listening and structuring their conversations with patients.

RNs in the primary healthcare service showed that they can be highly adaptable in a crisis. Preparedness, infection control plans and support in their daily work were critical to how well they dealt with the pandemic.

Patients and their caregivers experience less anxiety and worry. Healthcare personnel also had positive experiences with the telemedicine service.